10 replies to this topic

[fishstain]

Was anyone else concerned about some safety issues last night? Forget the chaotic entrance organization which I suppose was due to the power cut, but why did it take so long for security to give out water when the heat was so bad? Bruce and the band had been giving drinks out for ages before security cottoned on. Also there seemed to be so many exits that were locked that would not have been available in an emergency.

[Jon123(4)]

No air con tonight either according to SVS tweet

[riverdude2]

That doesn't sound so good. Would they allow people to bring in water bottles into the venue under these circumstances? If not, they should.

[slane85]

Forget the chaotic entrance organization

How did the pit line work? Did people without numbers get into the pit?

[gordy10]

As far as I know people with numbers did not get into the pit . But some with wristbands choose not to enter and went behind the walkway between the pit and the floor. Turned out to be a good spot as Bruce did walk through it.
The pit line worked well apart from Bercy security not been able to count. Graham was explaining to the for ages how it worked but in the end he gave up and had to bring one of them out to explain that the first guy in line was No 1 , that I was No 7 and so on and walked him down the whole line. When we were let in they insisted on scanning tickets even though our tickets got checked when we got wristbands.
Security water issues inside. Not sure if your referring to Bruce or Bercy security but neither had access to us without going up on the stage. This was because the barrier was inline with the stage, there was no walkway for security like you would see at a stadium show

[Frank]

Situation tonight is that the audience are not in direct contact with the stage. There'a a 2 m space in order to give out water supply.

[Walklikeasupercaley]

My wife is disabled and her treatment was shocking, locked in a toilet during power cut with no emergency lighting and much else badly wrong. I was on the floor last night - she was with a pal - but I'm with her tonight and if the experience is similar watch out for security staff being thrown from the top deck!

[Elbow]

I can see the headlines now.. "Walklikeasupercaley goes ballistic security are atrocious" but in French which would be "Walklikeasupercaley va de sécurité balistiques sont atroces"

[joe.kt]

I don't actually think it was that bad. I was in the 600's and was amazed that things were held together that far back in the queue. I realise that this was probably down to the hard work put in by the guys running the queue. Thank you guys - it was appreciated!

Checking the tickets - tickets were only visually checked when wristbands were given out, therefore it was necessary to scan them at the entry point to ensure they were genuine (I witnessed one person who had bought a fake being turned away - he was gutted - don't know the outcome of this one.

Water WAS allowed to be brought into the arena.

It must be scary to be in a toilet when the power goes off (disabled or not) but the power was restored fairly quickly. I'm guessing when you say "locked" it was a manual lock and she could have opened it if she could see what she was doing, not an electric lock where she would truly have been trapped - that would be very scary.

[Walklikeasupercaley]

Well last night was a bummer and I didn't post half of the things that spoiled my wife's experience but suffice to say it was disgraceful. The 17,000 capacity venue has only 1 disabled toilet - which is nowhere near the disabled seating, has no grab bars at all and when the lights went out it had no emergency lighting, no assistance alarm and no security staff checked the toilet - it initially took my wife 40 minutes to find it because the security staff didn't know where it was - she eventually asked a cleaner! Her friend who was with her is a fluent French speaker so language was ot an issue.The concession for the disabled was that the cubicle was about 5' by 12' - you could fit 2 or 3 disabled toilets into the space if you actually designed them properly.

Anyway, tonight was a very different story, staff were very helpful and actually helped us get a better seat. They were helpful without being pushy which is perfect, because what most disabled people want is to feel that help is there if they need it but not to be fawned over. The last thing my wife wants is to be fussed over because she happens to have a severe disability but she does expect large venues to make reasonable provision for basic human needs - and this venue does not come close to that. I will be advising them of these and other shortcomings.

[joe.kt]

I wasn't having a go at you Walklikeasupercaley, I have every sympathy with your wife and as I said, it must have been scary. I was just saying that from my personal point of view things didn't seem to be as bad as the majority of the posts make it sound.

Glad things were better for you on night 2 and hope you had a great show (unfortunately I was on the Eurostar heading home by then so was happy to have night 1, complete with power cut, lack of air conditioning, and obnoxious Dutch/Danish? woman who insisted in barging everyone out of her way if they even touched her!)